Container Management talks to Jade Logistics’ Kaustubh Dalvi about TOS adaptability

Published by Container Management January/February 2019

Container Management talks to Jade Logistics’ Kaustubh Dalvi about the importance of adaptability in ensuring the successful implementation of new terminal operating systems.

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Container Management talks to Jade Logistics’ Kaustubh Dalvi about TOS adaptability – One size does not fit all

Published by Container Management January/February 2019

Container Management talks to Jade Logistics’ Kaustubh Dalvi about the importance of adaptability in ensuring the successful implementation of new terminal operating systems.

“An in-house terminal operating system (TOS) offers its user full control of both the technical and financial aspects of its operations but, to quote the late Stan Lee, “With great power comes great responsibility.”

Speaking with Container Management, along with T.J. Rucker, President of Tideworks, Mehmet Ali Kayaoglu, CEO of GullsEye and Scott Peoples of Navis, Captain Kaustubh Dalvi (pictured above) emphasized the importance of a robust implementation methodology in a successful implementation. He also offers his opinion on the move towards digitalisation in the maritime industry and the value in sharing data.

Read excerpts below or view the full article.

“Another company that relies heavily on planning to guarantee a successful go-live is New Zealand-based third party vendor Jade Logistics Group, which follows a robust methodology when it implements its own TOS at a new site. First, it begins with the project analysis, then it configures the inside of the system and finally it migrates the data and initiates a go-live. Kaustubh Dalvi, the company’s President of Global Sales, said that it focuses a lot on the planning analysis phase to give users as much visibility as possible on what is going to happen. The company also aims to collaborate on a day-to-day basis to ensure that the go-live remains on track.


“Recently, a tsunami of digitalisation has hit the market, with blockchain initiatives and artificial intelligence (AI) developments aplenty.

“With all this new technology making waves in the industry, it may be high time that the maritime sector learned to share. Other industries happily share and sometimes even trade data to help fuel innovation, yet companies in the maritime industry have yet to latch onto this way of thinking. Dalvi explained that all this new technology is useless without data and, in order to be successful, data sharing is the key. He told CM: “It’s like buying a Ferrari, keeping it in the garage and not using it.” Dalvi believes that the more data is shared, the more valuable it becomes.

“Jade Logistics as a whole is very keen on data sharing, and in December 2018 it launched CargoChain, its own information sharing platform for the global supply chain. According to CargoChain CEO David Lindsay: “Today’s consumers are demanding trust while those involved in the supply chain require full transparency and visibility.” The platform aims to provide this by integrating blockchain technology and sharing trusted information amongst all actors in the supply chain. CargoChain targets issues of data sharing across the global supply chain and, by providing its platform to application developer communities, aspires to “allow developers to solve the world’s supply

“Dalvi has started to see data sharing happen within the maritime sector and hopes that it will become a much bigger thing in the future. To further encourage the flow of data, he suggested that some of the larger players in the supply chain should start practising what he called “data philanthropy”. This involves companies giving away data for experimentation and innovation, but it is something that is not seen currently in the industry. Still, Dalvi hopes that this will change, as he believes that people have begun to learn and to see the value of sharing data.”

View the full article here on Container Management.

Sunset over the ocean in Australia

Jade Logistics continues impressive implementation record

Software company Jade Logistics, supplier of the world’s number one terminal operating system (TOS) for mixed cargo ports, has continued to increase its global footprint by implementing its Master Terminal product at 22 sites in 2017.

On the back of significant sales growth and what has been a record year for the company, Jade Logistics’ global implementation team achieved go-live at terminals across multiple geographic locations including Europe, the Americas, Australasia, and the Middle East. This impressive result was underpinned by a substantial Australasian project in which 16 terminals went live in less than ten months, and was complemented by an eight-week implementation of a multi-purpose terminal on the eastern coast of the UAE.

Chief Executive Officer of Jade Logistics, David Lindsay said, “We are well aware of the importance of getting our clients live as soon as possible, allowing them to quickly experience the benefits of a world class Terminal Operating System. “The implementation times achieved during 2017 are exceptional, and are delivering real value to customers in terms of lowering their total cost of ownership.”

Adding to the varied geographic locations, the terminals represent a diverse range of cargo types including pure bulk terminals, break bulk and Roll-On/Roll-Off (RORO) terminals, and container-only terminals, one of which is handling over one million TEUs per annum.

Jade Logistics Director of Global Services, Mark Ginnever says, “The key to any successful implementation is a dedicated project team, comprising representatives from both organisations.”

“The importance of strong client ownership and committed super users cannot be stressed enough, and we have been fortunate enough to work with clients that understand and support this collaborative approach,” added Ginnever.

Master Terminal is now licensed to over 110 terminals around the world, and Jade Logistics’ growth is set to continue with strong sales forecast into 2018 and beyond.

Master Terminal helps mixed cargo ports compete with world’s best

Strong business relationships, exceptional technology, and project implementation skills have helped Jade Logistics’ terminal operating system, Master Terminal, to become the world’s leading TOS for mixed cargo ports.

Tony Davis, Director of Marketing, Jade Logistics recently spoke to the Australian Logistics Council about how software can drive efficiency gains and increase a port’s revenue potential. He believes that Jade’s terminal operating system, Master Terminal, is ideally suited to Australian ports, given their mixed cargo focus, and discusses the company’s plans to expand into the Australian market.

Read the full article to see how Davis thinks that cutting-edge technology can provide a significant return on investment. Future Freight Networks 2016: Jade’s Master Terminal helps mixed cargo ports compete with world’s best (page 126).

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Image of the Patriot Ports banner image four American flags flying high

US port logistics firm rolls out Jade Master Terminal

New Zealand based software and solutions company, Jade, has reported success in a series of implementation projects at shipping terminals along the south-eastern coast of the United States.

Diversified Port Holdings (DPH), an integrated ports logistics business, selected Jade to implement its terminal operating system across five of its shipping terminals. The third installation has been completed in just six weeks.

Read the story on Port Technology.

Smoothing your TOS implementation

Implementing a TOS is a large undertaking, so it requires a thorough plan that details a workable approach for your terminal.

Read how a successful implementation can bring about business efficiencies and process improvements in the white paper, Smoothing Your TOS Implementation.

Is global trade in rough water?

From August to October, America’s three biggest ports’ (Los Angeles, Long Beach, and New York harbor) imports fell by 10% during what is usually their peak shipping month. Global merchandise trade value also decreased by 13% in the first half of this year.

In past years as retailers flog their wares to hordes of holiday shoppers in December, ports have been equally as busy working to replenish merchandise. But ports are relatively quiet this year.

Although most economists are confident these statistics don’t translate as the demise of the global economy, they do tend to create nervousness within the port industry. Every terminal operator is aware that less demand results in increased competitiveness among ports and logistics companies.

However, during this sort of circumstance pressure can often lead to progress. The need to increase efficiency and decrease resource wastage has the potential to result in smart, innovative new ways of increasing competitiveness.

According to the DP World November 2015 report, investing in ICT innovation is one of the key principles ports should be following to increase competitiveness and level the playing field.

Ports may have the opportunity to invest in new ICT systems to help automate and increase operation systems’ efficiency. However, during uncertain economic times it is imperative to know for certain that any ICT investments will bring about a profitable return.

As part of an overall terminal transformation process, implementing a new terminal operating system (TOS) plays a core role in the upgrade. In order to successfully initiate a TOS, planning and processes are key.

There is little use investing in this kind of technology if the project causes more problems than it solves. In a busy, non-stop port, you can’t afford to implement a new TOS unless it goes smoothly.

Having implemented the Master Terminal TOS at ports all over the world facing all kinds of challenges, at Jade we’ve learnt a lot about what it takes to get this process right. It’s as much about people as it is about technology, and getting some of the small things right can make a huge difference to your implementation success.

To learn more about TOS implementation strategies, download our white paper ‘Smoothing Your TOS Implementation’.



[2] A turning point: The potential role of ICT innovations in ports and logistics. A report for DP World
Prepared by The Economist Intelligence Unit. November 2015

World Cargo News talk to Jade’s Kaustubh Dalvi about the recent installation of Master Terminal at Abu Dhabi Ports

Jade Logistics has successfully gone live with its terminal operating system (TOS), Master Terminal, at three of seven sites for Abu Dhabi Ports  (ADP).

ADP is replacing legacy systems with Master Terminal for its mixed cargo operations. The first site to go live was Zayed port in July, after a six-month implementation phase. It was followed by Khalifa (1 August) and Musaffah (6 September). The remaining four terminals are expected to go live in 2016.

Speaking with World Cargo News, Jade’s director of business development, Captain Kaustubh Dalvi, said the changeover to JMT is a comprehensive undertaking, with Jade installing a new server family within ADP’s existing infrastructure.

Dalvi said a common challenge at general cargo terminals is the lack of standardisation of data that can be exchanged electronically. “This limits the port community to take full advantage of the pre-advising and pre-planning functionality, which is available in our TOS,” he said. However, ADP is a forward-thinking organisation in this respect, and will use EDI for general cargo, which is something not all terminals in the general cargo business do. Port agents were trained to supply manifests, load and discharge information in standardised format. “As a result, cargo is now electronically declared 24 hours in advance of arrival using EDI,” said Dalvi.

The ADP project includes a suite of Master Terminal mobile applications and a web portal. The portal will allow stakeholders to access information using cargo queries and self-service reporting, and/or register pre-notifications, truck appointments request for services, etc.

Master Terminal has a multi-terminal architecture, and all the terminals will be hosted at a single physical location. The transition to Jade will be managed by running the new software in parallel with legacy systems at each terminal’s go-live. “We typically commence the parallel run a couple of weeks prior to the actual go-live, to minimise downtime and potential disruption,” said Dalvi. He also emphasised the importance of ADP’s project team and super users in ensuring a successful go-live, particularly in avoiding bottlenecks, as the team brings seven terminals live with the new TOS. The remaining four facilities are expected to go live in 2016.


Mexican port CICE strengthen their niche​ ​position​ ​in Gulf of Mexico

In a container-centric region, Mexican logistics firm CICE have managed to find an attractive niche. As the only company in Veracruz port that can handle mixed cargo, including bulk, break bulk, vehicles, machinery, project cargo, as well as containers, CICE have found a defendable position in the market.

With a selection of underperforming legacy systems that lacked integration, CICE required a software upgrade and was in search of a terminal operating system (TOS) that could manage a diverse range of cargo types.

After surveying the available options, CICE ultimately opted for Master Terminal. Genaro Mendez, Director of Information Technology at CICE stating “Master Terminal offered us one system for all our requirements and has a very large list of useful features.”

By providing a clear and simple implementation methodology, Jade were able to work with CICE to get Master Terminal up and running quickly, to allow the port to start realizing the software’s benefits.

Read the full CICE case study, to find out how the port’s innovative approach has helped it to survive in a demanding global economy.

Master Terminal helps Abu Dhabi Ports increase cargo volumes by 19% in just 9 months

Abu Dhabi Ports – the master developer, operator and manager of ports and industrial zones in the emirate ― handled 19 per cent more general and bulk cargo in the first nine months of 2015 compared to the same period in 2014.

The volumes increased to 11.28 million tonnes in the first three quarters of 2015 from 9.49 million tonnes in the same period last year.

Implementation of new technologies like Jade Logistics’ terminal operating system Master Terminal as part of an ongoing upgrade have helped Abu Dhabi Ports optimize its productivity across the ports.

View the full Emirates 24/7 article.